Support Center

(Please have your Proof of Purchase when calling Buffalo Technical Support) Technical Support and firmware upgrades for Buffalo products are restricted to the country/region of purchase. To determine your support details and contact information, please refer to the information below:

Office Address
Please add following information when you send your inquiries in the e-mail.
  • * Your First/Last Name
  • * Product Name (Product name starts from “TS-**”, “LS-**”, “HD-**” or “W**-” etc.)
  • * Serial Number (14-digits numbers on the products)
  • * Firmware version (if your products are NAS or Wireless)
  • * OS Version